Authors:
Muhammad Kabir Khan, Adnan Ullah
Addresses:
Department of Information Literacy Library, Effat University, Jeddah, Saudi Arabia. Department of Information Executive Library, Riphah International University, Islamabad, Pakistan.
Abstract:
The study aimed to investigate the AI competencies (cognitive, behavioural, and normative) of library professionals, ethical issues associated with AI literacy, and essential knowledge areas, as well as to check the difference in participants’ opinions based on demographic variables. This is a quantitative study based on a self-developed questionnaire. The data was collected from library professionals working in the libraries of Islamabad, Pakistan Universities using Google Forms. A total of 104 responses were recorded, and 96 were valid responses. The total HEC-recognized universities are 23. The results highlighted that library professionals in Islamabad, Pakistan, have limited cognitive, behavioural, and normative AI competencies. They were aware of AI tools that can be used to enhance library operations, yet they haven’t implemented or integrated any AI tool. Ethical awareness was also lacking, with professionals struggling to assess AI reliability and address privacy concerns. They were dissatisfied with the AI training they attended, which suggests a need to plan customized training programs. Inferential analysis showed no significant differences in AI literacy based on demographic variables. This study is of its nature; no study has investigated the AI literacy skills of library professionals in Islamabad, Pakistan. This study will add to librarianship, social sciences, and AI literacy literature. This study is limited in terms of its population as the data is collected from randomly and conveniently available library professionals in Islamabad, Pakistan, university librarians.
Keywords: AI-powered Librarian, Artificial Intelligence, Librarians and AI Literacy; AI Competencies, User Engagement and User Satisfaction; Natural Language Processing; ChatGPT and AI technologies.
Received: 05/05/2024, Revised: 25/07/2024, Accepted: 09/09/2024, Published: 03/12/2024
AVE Trends in Intelligent Technoprise Letters, 2024 Vol. 1 No. 4 , Pages: 184-195