The Effect of Computerised and Non-Computerised Accounting Systems on the Financial Performance of the Banking Industry in Nigeria

Authors:
Muhammad Usaini

Addresses:
Department of Accounting and Finance, Faculty of Management and Social Sciences, Federal University Gusau, Gusau, Zamfara, Nigeria.

Abstract:

Today's digital financial ecosystem requires an accounting system to handle, report, and assess financial data for internal decision-making and regulatory compliance. This study compares computerised and manual accounting methods for Nigerian banking firms' financial performance, a sector characterised by high client expectations, stringent regulatory requirements, and rapid technological development. Manual techniques may delay reporting and expose businesses to errors and fraud, whereas computerised accounting solutions increase operational accuracy, speed, and transparency. In the Technology Acceptance Model (TAM), perceived utility and convenience of use are system adoption variables. The study explores whether computerised banks outperform manual banks. Structured questionnaires for accounting and finance staff at selected deposit money institutions, along with financial statement analysis, were used to extract ROA, ROE, and operating cost ratios. Banks with computerised accounting systems performed better financially, as indicated by descriptive statistics, chi-square tests, and panel regressions. Reporting accuracy, data processing speed, internal control, and customer service increased. In contrast, manual banks had data redundancy, reconciliation delays, and no integration. These findings support the digitalisation of Nigeria's financial services sector and align with the existing literature. Conclusion: All banks should prioritise computerisation, personnel training, and internal standards to ensure secure, efficient use of accounting software. 

Keywords: Computerised Accounting; Manual Accounting; Financial Performance; System Adoption; Internal Control; Technology Acceptance Model; Operational Efficiency.

Received: 26/09/2024, Revised: 18/12/2024, Accepted: 19/02/2025, Published: 05/06/2025

DOI: 10.64091/ATISL.2025.000195

AVE Trends in Intelligent Social Letters, 2025 Vol. 2 No. 2 , Pages: 99-106

  • 👁 95
  • ⬇ 7
Download PDF